I am Ethan,
a Junior Technical Support Specialist
& Front-End
developer based
in Zimbabwe.
Who AM I?
Motivated Junior Technical Support Specialist and Frontend Developer focused on optimized web performance, user experience, troubleshooting, and clear communication. Skilled in resolving software issues and building responsive interfaces with modern web technologies to deliver reliable, user-friendly digital products.
Skillset
- Technical Troubleshooting
- Javascript debugging
- Customer Communication
- Browser DevTools
- React JS fundamentals
- Git/Github
- GSAP fundamentals
- HTML, CSS, Javascript
Experience
Digital Operations Associate
Zinger CRM Consulting
Jan 2026 - Present
Provide day-to-day customer support, troubleshooting technical and operational issues within CRM systems and resolving client requests in a timely, professional manner. Communicate directly with clients and end users, documents resolutions accurately, and manages support tickets in Zendesk to maintain reliable service records.
Front-End Developer
(Freelance)
June 2025 - Present
Design and build responsive user interfaces for client websites and web apps, implement features with HTML, CSS, and JavaScript, fix UI bugs, optimize page performance, and collaborate with clients to refine requirements and deliver high-quality front-end solutions.
Certifications
CompTIA
Network+
(In progress) Expected Date Of Completion: Oct 2026
CompTIA
A+
Date Of Completion: Jun 2026
FreeCodeCamp
Front-End Development
June 2025
Completed training in Responsive Web Design, JavaScript Algorithms and Data Structures, and Front End Development Libraries, gaining hands-on experience with HTML, CSS, Tailwind CSS, JavaScript, responsive layouts, React-based UI development, state management, and front-end debugging through practical projects and problem-solving exercises.
Recent Works
Here are some of my recent projects, feel free to explore them.
Get In Touch
I’d love to hear from you! Whether you have a question or want to chat about tech or customer support, feel free to reach out.